Privacy Policy
Last updated: June 15, 2026
This Privacy Policy explains how Precepi (“Precepi,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you access or use our platform (the “Service”), which provides regulatory precedent intelligence for the biotech and pharmaceutical industries.
Precepi is designed for professional and enterprise use. By using the Service, you agree to this Privacy Policy.
1. Information We Collect
We collect information necessary to provide, secure, and improve the Service.
1.1 Information You Provide
When you register for or use the Service, we may collect:
- Name
- Email address
- Company or organization name
- Job title
- Account credentials
- Billing and payment information (processed by third-party payment providers)
- Queries, prompts, and search inputs submitted to the platform
- Files, documents, or materials uploaded by you or your organization
1.2 Customer Content and Search Inputs
Users may submit search queries and contextual inputs related to regulatory strategy, product development, or clinical/regulatory scenarios. This may include sensitive, proprietary, or confidential business information (“Customer Content”).
Customer Content is processed solely to provide functionality within the Service, including generating relevant regulatory precedent results.
1.3 Automatically Collected Information
We automatically collect certain technical and usage information, including:
- IP address
- Device type, browser type, and operating system
- Log data and usage activity (e.g., features accessed, search activity, timestamps)
- Referring URLs
- Approximate geographic location derived from IP address
2. How We Use Information
We use information to:
- Provide, operate, and maintain the Service
- Process search queries and deliver regulatory precedent intelligence results
- Maintain user accounts and authentication
- Improve platform performance, relevance, and user experience
- Monitor system reliability, security, and abuse prevention
- Provide customer support
- Send service-related communications (e.g., updates, security notices, billing information)
- Where permitted, send product updates or optional communications (you may opt out at any time)
We do not use personal data for unrelated commercial purposes.
3. Confidentiality of Customer Content (Important)
Precepi is built for regulated and highly sensitive industries, including biotechnology, pharmaceuticals, and life sciences.
We treat all Customer Content—including queries, prompts, search inputs, uploaded documents, and interaction history—as confidential information.
Specifically:
- Customer Content is not shared with other customers or users under any circumstances
- Customer Content is not made publicly accessible
- One customer’s data is never used to generate or influence results for another customer
- Access to Customer Content within Precepi is strictly limited to authorized personnel on a need-to-know basis for purposes of operating, securing, and improving the Service
We understand that even search queries may reflect sensitive R&D, regulatory strategy, or competitive intelligence. We treat this sensitivity accordingly.
4. How We Use Customer Content to Improve the Service
We may use Customer Content internally to:
- Improve search relevance and system performance
- Enhance product functionality and reliability
- Diagnose issues and improve system quality
- Develop new features and capabilities
This processing is performed in a way that is designed to protect confidentiality and is not used to expose or identify individual customers’ proprietary strategies to others.
5. How We Share Information
We do not sell personal information or Customer Content.
We may share information only as necessary in the following limited circumstances:
5.1 Service Providers
We use third-party service providers to operate the Service, including:
- Cloud infrastructure providers
- Data storage and hosting services
- Analytics and monitoring tools
- Customer support systems
- Payment processors
These providers are contractually required to:
- Protect confidentiality
- Use data only to provide services to Precepi
- Not access or use Customer Content for their own purposes
5.2 Legal Requirements
We may disclose information if required to:
- Comply with applicable law or legal obligations
- Respond to valid legal processes
- Protect the rights, safety, or security of Precepi, our users, or others
5.3 Business Transfers
In the event of a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy.
6. Data Security
We implement administrative, technical, and organizational safeguards designed to protect information, including:
- Encryption of data in transit and at rest (where applicable)
- Access controls and role-based permissions
- Audit logging and monitoring
- Secure infrastructure and hardened cloud environments
- Internal policies restricting access to sensitive data
While we take strong measures to protect data, no system is completely secure.
7. Data Retention
We retain information only for as long as necessary to:
- Provide the Service
- Maintain platform integrity and security
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access personal data we hold about you
- Request correction of inaccurate data
- Request deletion of personal data
- Export your data
- Object to or restrict certain processing
- Opt out of marketing communications
To exercise these rights, contact us at: tom@precepi.com
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain authentication sessions
- Improve platform performance and reliability
- Analyze usage patterns
- Enhance user experience
You may control cookies through your browser settings. Some features may not function properly if cookies are disabled.
10. International Data Transfers
If you access the Service from outside the country where our infrastructure is located, your information may be transferred to and processed in other jurisdictions. We implement appropriate safeguards to protect such transfers.
11. Children’s Privacy
The Service is intended for professional and enterprise use and is not directed to individuals under 13 (or 16 where applicable). We do not knowingly collect personal information from children.
12. Third-Party Services
The Service may integrate with third-party tools or services. Precepi is not responsible for the privacy practices of these third parties, and we encourage users to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date. Where required, we will provide additional notice through the Service or email.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
PrecepiEmail: tom@precepi.com